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Anthem Letters to CVT PPO Members
Important: Anthem Mailed Term Notification Letters to CVT PPO MembersPlease share with CVT members enrolled in Anthem PPO plans.
This morning Anthem Blue Cross notified CVT that they mailed a “term notification” to many Anthem PPO plan subscribers associated with CVT. These letters informed members that their coverage had ended – which is NOT correct.
Situation details:
- Letters were recently mailed by Anthem to CVT members that may have changed their plan and/or made dependent changes during Open Enrollment.
- These letters informed members that their coverage had been terminated effective 10/1/15, and provided members with information about enrolling in an Anthem individual plan, state marketplace (Exchange) plan, or via Medi-Cal.
- The letters also contained a “Notice of Group Health Plan Coverage,” which identifies coverage start and end dates.
- Please be assured that CVT Anthem members that simply changed their plan and/or made dependent changes during Open Enrollment are not terminated. These members continue to have coverage with CVT and Anthem.
- CVT Anthem members can verify their current eligibility by calling CVT’s dedicated customer service team at 1.800.234.4333 or by visiting www.anthem.com/ca (login required).
Anthem sincerely regrets any confusion that this letter may have caused. Please contact CVT Member Services if you need assistance regarding this matter at 800.288.9870.
Established in 1984, California’s Valued Trust (CVT) remains today as one of California’s largest self-funded public schools trust, specializing in healthcare benefits for the education community. CVT serves more than 235 districts and 148,000 members across the state by providing premier benefit products and innovative healthcare programs. For more information, visit www.cvtrust.org.
520 E. Herndon Ave. i Fresno, CA 93720 i P 559.437.2960 i 800.288.9870 i cvtrust.org
